SurveyMonkey - 2012 Uživatelský manuál stáhnout pdf (Strana 63)

SurveyMonkey User Manual

Page 62

Features of the Address Book:

Within this section, you can:

Add Emails

Remove Emails

Download Emails

Delete Lists

How does the Address Book work?

When creating a list in the address book itself, it stores the emails within a list.

 From here you will not be able to gauge the response status for a specific survey

in the Address Book list.

o If you choose to create an Email collector to send to a list pulled from the

address book, then you can gauge the response status in the actual

"collector" for that specific survey. Not within the address book list.

 You can, however, view the opted out or bounced emails in the book list.

Is it the same as a Recipient List in an Email collector?

When you create a recipient list within an Email collector, then that recipient list is

something different. When creating a collector email list, you choose to:

 Send the survey to a list already created in the address book.

 Upload new emails manually each time a collector is created.

 Or choose to send it to emails sent in an existing collector.

NOTE: While you can use the Address Book to populate the recipient list, once that list

is populated inside the collector, the association between the two is gone.

EXAMPLE: If an email address is deleted from the Address Book, all that does is

removes that email from the Address Book. Any new collector lists created from that

Address Book will not contain that email. However, existing collector lists will still

contain the email. Therefore, if you want to remove an email from a recipient list (or add

it), you will need to remove (or add) that email from the actual recipient list in the Email

collector.

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SurveyMonkey - 2012 Uživatelský manuál Strana 63