SurveyMonkey - 2011 Uživatelský manuál stáhnout pdf (Strana 61)

SurveyMonkey User Manual

Page 60

4. How do I change my subscription plan? I want to change

from monthly to yearly. How can I change the Credit Card?

If you want to upgrade your monthly account to an annual one, just click on the [My

Account] tab. Select the [Account Summary] button. Here you will see the Billing

Profile option to Upgrade to Annual Now. To change your account from monthly to

yearly, please follow these steps:

Step 1: Click on the [My Account] tab.

Step 2: Click on the [Account Summary] button.

Step 3: Click on the [Upgrade to Annual Now] button:

i. Switch to Invoicing:

We do offer annual invoicing only. We do not accept check payments for monthly

subscriptions.

Please send a request to our email support system to change the account to invoicing

instead of the credit card payment. (You can also upgrade from the monthly plan to

yearly in your account under the My Account tab. However, there is not an option to

change it to invoicing in that area. We will need to do that for you.)

Step 1:

Please change/update the following information under the My Account > Billing section

so we can generate an invoice for you:

 Your Billing Address

 Billing Email Address

 Billing Contact Name

 Phone Number

Step 2:

Once you have updated that information in your account's billing section, let us know

and we can finish processing the invoice for the renewal.

1 2 ... 56 57 58 59 60 61 62 63 64 65 66 ... 70 71

Žádné komentáře

SurveyMonkey - 2011 Uživatelský manuál Strana 61