SurveyMonkey - 2011 Uživatelský manuál stáhnout pdf (Strana 66)

SurveyMonkey User Manual

Page 65

Track by SurveyMonkey (Email Invitation Collector):

When you use the Email Invitation collector, you opt to have SurveyMonkey send a

message on your behalf. From here you will:

 Upload your emails into the Email List (Edit Recipients) section.

 Customize a message.

 Schedule the delivery of the message to the list.

Once responses are returned, the Analyze section of the account tracks the responses

by the respondent's email address, first name, last name, and custom data field. When

you browse through each survey, those fields are populated within each response in the

top portion of it:

In the Edit Recipients section of the Email Invitation collector, you can then track by

status. This means you will be able to track who has responded, who has not

responded, and who has opted out.

Track by Your own Email Client (Web Link Collector):

If you choose to not have SurveyMonkey send a message and instead want to use your

own email client to send the message, there is an alternate way of tracking the

responses. This is accomplished by customizing a Web Link collector. We are only

able to offer limited support in setting this up, so the links will need to be customized

and sent out on your end.

You can append a special parameter to the end of the survey URL that will

automatically add your own data to our “Custom Value” field.

 The first step would be to create a database of recipients and assign each

recipient a unique ID.

 You would then use that unique ID to create a unique URL for each recipient.

 When the recipients click on their appropriate links, the unique ID will be stored in

the “Custom Value” field of their responses.

Now, when you export the All Responses Collected Spreadsheet or click on the

[Browse Responses] button on the Results Summary page, you will be able to see the

unique ID value in the “Custom Value” field for each response. You would be able to

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SurveyMonkey - 2011 Uživatelský manuál Strana 66