SurveyMonkey - 2011 Uživatelský manuál stáhnout pdf (Strana 64)

SurveyMonkey User Manual

Page 63

The book allows you to create lists of addresses to store in this section. If you have

distribution lists of emails that receive many surveys, then you will be able to use those

same lists over and over again when creating new Email Invitation collectors for

different surveys.

Features of the Address Book:

Within this section, you can:

Add Emails

Remove Emails

Download Emails

Delete Lists

How does the Address Book work?

When creating a list in the address book itself, it stores the emails within a list.

 From here you will not be able to gauge the response status for a specific survey

in the Address Book list.

o If you choose to create an Email Invitation collector to send to a list in the

address book, then you can gauge the response status in the actual

"collector" for that specific survey. Not within the address book.

 You can, however, view the opted out or bounced emails in the book list.

Is it the same as a Recipient List in an Email Invitation collector?

When you create a recipient list within an Email Invitation collector, then that recipient

list is something different. When creating a distribution list, you choose to:

 Send the survey to a list already created in the address book.

 Upload new emails manually each time a collector is created.

 Or choose to send it to emails sent in an existing collector.

NOTE: While you can use the Address Book to populate the recipient list, once that list

is populated inside the collector, the association between the two is gone.

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SurveyMonkey - 2011 Uživatelský manuál Strana 64