SurveyMonkey - 2011 Uživatelský manuál stáhnout pdf (Strana 70)

SurveyMonkey User Manual

Page 69

 Staffed 24/7

Network

 Multiple independent connections to Tier 1 Internet access providers

 Fully redundant OC-48 SONET Rings

 Uptime monitored every 5 minutes, with escalation to SurveyMonkey staff

 Firewall restricts access to all ports except 80 (http) and 443 (https)

 QualysGuard network security audits performed weekly. Hackersafe scans

performed daily.

Hardware

 Servers have redundant internal power supplies

 Data is on RAID 10, operating system on RAID 1

 Database is log-shipped to standby server and can failover in less than one hour

Software

 Code in ASP.NET 2.0, running on SQL Server 2005 and Windows 2003 Server

 Latest patches applied to all operating system and application files

 SSL encryption of all billing data and passwords

 Data backed up every hour internally

 Data backed up every night to centralized backup system, with offsite backups in

event of catastrophe

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SurveyMonkey - 2011 Uživatelský manuál Strana 70