SurveyMonkey - 2011 Uživatelský manuál stáhnout pdf (Strana 68)

SurveyMonkey User Manual

Page 67

Requested exports will be delivered to your computer in an encrypted format.

What level of encryption do you offer?

We have the following level of encryption: Verisign certificate Version 3, 128 bit

encryption

What does SSL encryption look like?

A survey link with SSL encryption will show the 's' in the 'http' URL address.

It will appear as:

https://www.surveymonkey.com/s/H2Y9H27

This is commonly used for online banking sites or sites that transmit secured

information. In order to stay in compliance with HIPAA standards, we recommend that

SSL encryption be purchased for your subscription.

Is there an additional cost?

The cost is an additional $9.95 per month for monthly accounts or $100 with the annual

subscription.

You can choose to add SSL encryption to the account during the upgrade process. If

you need to add the encryption after you have upgraded, send that request into our

email support center. We can add it for you.

10. How do I cancel my account?

Depending on the type of account you have, there are two options for canceling the

account or simply canceling the auto-renewal of a subscription. Please take a look at

the following options for the type of account you have:

Option 1 - Basic (Free) Account Cancellation:

If you need to cancel the Basic account, please send a request to our email support

center. We will delete the account on our end.

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SurveyMonkey - 2011 Uživatelský manuál Strana 68